ABOUT INNFOCUS

Hospitality expertise. Commercial insight.

Specialist business consulting for motel, motor inn and hotel owners, operators and investors across Australia.

Who we are

Experience backed by expertise

InnFocus Consulting is led by Principal Consultant Carl Leahy, whose hospitality experience spans more than four decades across hotel operations, sales and marketing, financial and strategic management, corporate governance and business ownership. His career includes senior roles with Hilton International and Starwood Hotels & Resorts, 15 years as a motel owner-operator, and board directorships with Best Western Australasia and Motel Federation Australia.

Carl holds a Master of Business Administration from Deakin University, a Graduate Diploma in Accounting from Monash University, a Graduate Diploma of Business in Hospitality Management from Victoria University, and is a Graduate of the Australian Institute of Company Directors. Together, these qualifications complement his extensive practical hospitality and business experience.

This depth of experience enables InnFocus to consider accommodation businesses from both an operational and commercial perspective, helping clients understand the issues that matter, assess their options and make better-informed business decisions.

Our Approach

How we work with you

Every hospitality business is different. Our approach is to understand the circumstances, objectives and challenges of each client before determining where attention should be focused and what action may be appropriate.

Listen & Understand

We focus on understanding your business, objectives and concerns so our advice reflects your circumstances and priorities.

Analyse & Challenge

We examine the evidence, test assumptions and look beyond the obvious to understand what is really driving the issue or opportunity.

Clear & Practical Advice

We provide clear, commercially considered advice focused on practical actions and achievable outcomes.

Our Framework

InnFocus applies a structured consulting approach to understand the issues, examine the evidence and develop practical, commercially considered recommendations.

Discover

We explore the business, its circumstances and objectives to establish a clear understanding of the situation and what requires investigation.

Analyse

We examine business performance, available information and relevant evidence to identify patterns, issues and opportunities.

Diagnose

We determine what is driving the issue or opportunity and identify the factors that warrant attention.

Recommend

We develop practical, commercially considered recommendations based on the findings, circumstances and client’s objectives.

Deliver

We help turn recommendations into practical action focused on achieving the desired outcomes.

OUR SERVICES

Specialist advice across the business lifecycle

+ we help out

Bring your hospitality goals into focus.

Whether you’re assessing opportunities, seeking to improve performance or preparing to transition, InnFocus Consulting provides practical advice and focused outcomes grounded in specialist hospitality expertise.

Let’s start the conversation.